Shipping Policy
Thank you for shopping with Venora Shopping. We are committed to providing a smooth and reliable shipping experience. Please review our Shipping Policy to understand how we process and deliver your orders.
Order Processing
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During periods of high demand or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- United States: 5–10 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Europe: 7–15 business days
- Other International Destinations: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping charges are calculated and displayed at checkout based on your delivery location and the selected shipping method. From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. Tracking updates may take 24–72 hours to appear after the carrier receives the package.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Delayed or Lost Shipments
While we work with reliable shipping partners, delays can occasionally occur. If your order has not arrived within the expected timeframe, please contact us and we will work with the shipping carrier to assist in locating your shipment.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can review your claim and determine an appropriate resolution.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed. Once an order has been shipped, changes or cancellations may no longer be possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Venora Shopping LLC
30 N Gould St #29684
Sheridan, WY 82801
United States
Email:
venoracollection123@gmail.com
Website:
https://venorashopping.com